Datenschutzerklärung

🔒 Privacy Policy – Solité Studios

1. General Information and Mandatory Details

Data Controller

Solité Studios
Owner: Jannis Reiling
Obere Rodstr. 3
75173 Pforzheim
Germany

Email: solitestudios@gmail.com

The data controller determines the purposes and means of processing your personal data.

2. Hosting and Operation of the Website via Shopify

Our website is hosted and operated by Shopify.
Service provider:
Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN 32, Ireland.

Shopify may store and process personal data in Canada and the United States. Canada is considered a safe third country under the GDPR; for the USA, Shopify relies on Standard Contractual Clauses.

More information:
https://www.shopify.com/legal/privacy

3. Collection and Storage of Personal Data When Visiting Our Website

When you visit our website, Shopify automatically collects:

  • IP address

  • Browser type and version

  • Device information & operating system

  • Date and time of access

  • Pages viewed

This data is required for technical security, website functionality, and optimization.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest).

4. Cookies

Our website uses cookies that are necessary for the basic functionality of the site.

We also use marketing and analytics cookies (e.g., for pixels and analytics tools).

Upon your first visit, a cookie banner will appear, allowing you to consent or decline optional cookies.

Legal basis for non-essential cookies: Art. 6(1)(a) GDPR (consent).

5. Orders in the Online Shop

When you place an order, we process:

  • Name

  • Address

  • Email address

  • Payment information

  • Order and billing details

This data is required to fulfill the purchase contract.

Legal basis: Art. 6(1)(b) GDPR.

6. Customer Account

You have the option to create a customer account.
The same data as during the order process is stored.

Legal basis: Art. 6(1)(b) GDPR.

Creating an account is optional — checkout is also possible as a guest.

7. Payment Providers

Shopify Payments

Provided by: Shopify International Limited
Purpose: Payment processing (credit card, Klarna, Sofort, Apple/Google Pay, etc.).
More info: https://www.shopify.com/legal/privacy

PayPal

PayPal (Europe) S.à.r.l. & Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg
More info: https://www.paypal.com/webapps/mpp/ua/privacy-full

Legal basis: Art. 6(1)(b) GDPR.

8. Shipping Provider – DHL

To deliver your order, we share your shipping information with:

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany

Legal basis: Art. 6(1)(b) GDPR.

9. Contact Form

When you contact us via the Shopify contact form, we process:

  • Name

  • Email address

  • Your message

Legal bases:
Art. 6(1)(b) GDPR (contract-related inquiries)
or
Art. 6(1)(f) GDPR (general inquiries).

10. Newsletter via Shopify Email

If you subscribe to our newsletter, we process:

  • Email address

We use a double opt-in procedure.

Legal basis: Art. 6(1)(a) GDPR.

You may unsubscribe at any time via the link in the email.

11. Analytics and Marketing Tools

Google Analytics

Provider: Google Ireland Limited
Uses cookies to analyze user behavior.
Data may be transferred to the USA under Standard Contractual Clauses.

Legal basis: Art. 6(1)(a) GDPR.

Google Tag Manager

Manages and loads tracking tags.
Processes no personal data itself but triggers other tools.

Meta Pixel (Facebook & Instagram)

Provider: Meta Platforms Ireland Limited
Used for conversion tracking and ad optimization.

Legal basis: Art. 6(1)(a) GDPR.

TikTok Pixel

Provider: TikTok Technology Limited
Used for analytics and advertising optimization.

Legal basis: Art. 6(1)(a) GDPR.

12. Social Media – Instagram & TikTok

We operate profiles on:

  • Instagram

  • TikTok

When you visit these profiles, the privacy policies of the respective platforms apply.

We receive anonymized statistics about interactions on our pages.

13. Disclosure of Data

We only share personal data with:

  • Shopify (hosting, checkout, payments)

  • DHL (shipping)

  • Payment providers (e.g., PayPal)

  • Analytics and marketing tools (after consent)

No data is shared with any other third parties.

14. Data Retention

We store personal data only as long as necessary for the respective purpose.
Invoices must be stored for 10 years due to legal requirements.

15. Your Rights

You have the following rights under the GDPR:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to data portability

  • Right to withdraw consent

You may contact us anytime at:
solitestudios@gmail.com

16. Right to Lodge a Complaint

You may file a complaint with a supervisory authority, e.g.:

State Commissioner for Data Protection Baden-Württemberg
Königstraße 10a
70173 Stuttgart
Germany

17. Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal or operational changes.